Teams End User Training Short Course - Provided by Solutions Developed

The Teams End User training course is designed to take a completely novice user with no prior experience and introduce them to the components of Microsoft Teams in order to allow them to communicate effectively with other users.

Duration: 1/2 Day
Course Style: Instructor Led

Audience: Beginner
Experience with Microsoft products an advantage

The Teams End User training course covers: basic tasks an end user would be expected to complete on a day to day basis while working with Microsoft Teams. Entry level course and is perfect for users new to o365.

Module 1 – Microsoft Teams Introduction

Purpose of Teams

Navigation

Explanation of the different clients purposes

The Activity Tab

Module 2 – Conversations

The Chat Tab

Adding Contacts

Messaging a User

Receiving a Message

Sharing a File with another user

Editing a document together in real time

Module 3 – Calling

Make a call

Receive a call

Call controls

Adding people to a call

Module 4 – Organising Meetings

Difference Between Calls and Meetings.

Organising a Teams meeting.

Creating a new Teams meeting via outlook.

Using the Scheduling Assistant to organise a Teams meeting

Joining Meetings from within Teams.

Module 5 – Best practice

Understanding the purpose of the different Teams clients

locating the files that have been saved to in a team

Etiquette on the call

Screen Sharing Best Practice

Module 6 – Fun Stuff (Time Permitting)

Gifs

Stickers

Memes