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SharePoint / Office 365 Support

We offer full SharePoint and Office 365 support in Gloucestershire

Office 365 and SharePoint online is indeed a fantastic platform and the real ROI is actually quite measurable LINK, however no matter how great Office 365 and SharePoint online are its no use if its not used and it needs to be used efficiently!

That’s where we can help you with our new snappily titled “do you need some help with that – Digitron 3000”. Our new and disruptive support package is very simple. One user type, one minute, one price. Unlike our competitors we don’t have a tiered support product (Bronze, Silver, Gold), Why pay for a service if you aren’t using it. Solutions Developed certainly doesn’t expect its customers to pay a premium price to secure a level of service. We treat all our customers equally.

Once you sign up with Solutions Developed as a support client, we will be happy to take over all comms with your team and deal with them daily. The contact with your staff is done via the phone or Skype or an equivalent. We take all responsibility for creating tickets and maintaining records and statistics – no more “raise a ticket!”

Charging couldn’t be simpler we bill you once a month for the actual time used and we provide a full report against that time. We know that you are going to be amazed at how much help you have received and how inexpensive it is.

To find out more about our SharePoint and Office 365 support services in Gloucestershire contact us today on +44 (0) 7739 870 670 or email to mike@solutionsdeveloped.co.uk

Ticket

We do not insist that users raise a ticket. We ask for engagement by phone (old fashioned) well raise the ticket for you and that way your user spends less time fixing a problem and more time being productive

Support Staff

We don’t have a tiered approach to support. The people that respond are our top team, with deep technical skills no more pillar to post just top quality SharePoint online office 365 support.

Users Experience

Our SharePoint / office 365 support product is all about reducing the impact of users not being able to do something and maximising the productivity that can be supplied by using SharePoint/Office 365 properly.

Technical support

Even the most technical team will benefit from some help from time to time usually just another pair of eyes to help them sense check their latest Office 365 / SharePoint development.

Even the most technical team will benefit from some help from time to time usually just another pair of eyes to help them sense check their latest Office 365 / SharePoint development.

Why bother with support, users will get there in the end? We have recently quantified this, and statistics have shown us that our support product can provide a 28% increase in efficiency - that like have nearly a third more staff without the overhead. we are so confident that we can deliver these savings that we will maintain your stats and only charge you on a time saved basis - SERIOUSLY- we either win together or not, but we don’t lose!

Our pricing policy is based on actual time spent. You don’t have to commit to 3 days support or an amount of money etc. All that happens is that your team call us (the clock starts) we raise a ticket and record the details, fix the problem (the clock stops) if that is a minute or an hour that is all you pay.

You will be amazed at how effective and inexpensive this can be.

Contact us today to find out more about our Office 365 and SharePoint End User Support services in Gloucestershire.

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Solutions Developed strives to be a global thought leader in the beneficial use of SharePoint and Office 365 in business. Helping companies leverage real advantage with proper automation and communication.

We aim to help support the global SharePoint community and make every interaction with us fun and productive.

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